Paolo Soro

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Professional Code of Conduct

Quality Certification: ISO 9000

iso9001

 

Quality Certifications are today a key element for international recognition of the proficiency of any firm.

The Firm, following the guidelines of the ISO 9000 certification, has introduced practices and procedures for the development and improvement of the way we work. Just to mention some of them, the Firm applies:

     a document management system organized in manuals, procedures and records
     the use of quality policy objectives and indicators
     the use of job descriptions and organization charts
     measurements of customer satisfaction
     the nonconformity management
     the management of internal audits
     management review

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